Audit Gap Analysis

Purpose:

• Identify gaps between current practices and NDIS Practice Standards

• Prepare for initial or renewal audit with confidence

• Reduce risk of non-conformities

When to Conduct:

• Before initial registration audit

• Prior to mid-term or re-certification audits

• After major organisational changes

• When policies or compliance issues arise

What It Covers:

• Review of all required NDIS policies and procedures

• Assessment of operational practices vs compliance standards

• Evaluation of documentation, record-keeping, and staff readiness

• Checks for proper implementation (not just existence) of policies

• Alignment with participant outcomes and rights

Process:

• Step-by-step review against NDIS Practice Standards

• Identify areas of non-compliance or improvement

• Provide recommendations and action plan

• Prioritise issues based on audit risk

Key Focus Areas:

• Governance and operational management

• Risk and incident management

• Participant rights and safeguarding

• Worker screening and training

• Complaints and feedback systems

• Service delivery and planning

Benefits:

• Ensures audit readiness

• Improves internal systems and service quality

• Builds staff awareness and understanding of NDIS obligations

• Minimises surprises during audit

Outcome:

• Detailed report with identified gaps

• Practical action plan to address issues

• Stronger foundation for audit success